The problem, as I see it, is that the internet allows the mentally and emotionally unstable to "reach out and touch" people whenever they wish, with the click of a mouse. And especially where TV and motion picture folk are concerned, that means every closeted freak and goofball in the world who gets hung up on an actor or director or producer, can potentially turn the targeted individual's inbox into a very disquieting place.
I work full-time on First Hill in Seattle and go to school down the street at Seattle Central Communi(st) College, and ran into this when I started counter-protesting the anti-military protests and the abuse of recruiters by students and other "activist" citizens.
Now, before I go on, I just want to say that I don't really mind people who are against U.S. troops being in Iraq or who dislike or even hate George Bush. My wife is one of them. But when people start picking on ordinary military folk, like recruiters, who have
nothing whatsoever to do with U.S. foreign policy, that's when I get mad. Abusing recruiters, vandalizing recruiting centers or ROTC facilities, this kind of idiotic crap is beyond the pale, and there is no call for it, and as an Army Reservist I feel it's my duty to speak up and speak out against this kind of thing when it happens in my neck of the woods.
Anyway, a very active anti-military guy eventually wound up over at my message board with one of his buddies, and together they made for an interesting couple of weeks of "conversation": long anti-military harangues, accusations that I was a "killer", threats to get me fired from my civilian employer and/or get me in trouble with my unit, and so on and so forth.
I've run message boards, off and on, since 1992. I hate banning people. I hate it. I dislike playing the censor. But in the case of this fruitcake and his companion(s), I had to draw the line. They had begun to not only abuse me, but some of the other regular board people as well; people completely unrelated to the anti/pro military argument, who were there for the other topic(s). I finally had to put a stop to it and ban them, and then ban their IP's, and then when that failed, I had to lock the board up tight for about a month, where all new aliases had to get personal approval from me before being allowed to post or send messages through the board.
Finally (and thankfully) the abuse stopped and the abusers moved on to other things.
But it was a tiny example of how cyberspace has allowed unstable and potentially dangerous people to extend their abuse into a new and (largely) uncontrolled arena. It really is spooky to think that these people are out there, and may be as close as the guy sitting next to you in class, or the woman standing in line with you at the McDonalds, or even the person working in the cubicle next to yours at the office. They might seem nice as can be and you would never know the difference. Until they get home, and log on to the Internet, and suddenly the freaky sh*t comes out.
I give Mr. Douglas a heap of credit for being brave/crazy enough to come out to a forum like this and participate. Most actors, I think, do not want to bother. They might love their jobs, and even the idea of being adored as actors, but the fan base itself must often seem like a frightening mass of maladjusted oddballs; folk you'd not want to be around if you could help it.